Incomplete downloads are the top cause of .zip file errors. Please try re-downloading the .zip file.
Because we leave all layers and design elements as editable for the end user, some of our files are pretty darn large. As so, they can take a few minutes to download. If during this time your connection is interrupted, it can cause the file to not fully download. This often results in an error message when opening the .zip file.
Try downloading one of the individual files (e.g for Lumabooth, DSLR Booth, or just the PSD files) if you have issues with incomplete downloads or slow download speeds.
If the problem persists, please contact us and we’ll dig into the issue for you.